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Shipping Information

Where does US Wellness Meats ship?

All 50 states and Puerto Rico.

Do you ship to Canada?

No, we are no longer able to ship to Canadian addresses. Due to new Covid customs protocols in Canada, we will no longer be able to ship product across the U.S. and Canadian border. We apologize for the inconvenience, but unfortunately this is out of our control.

Is there a shipping weight minimum?

No. However, having shipped frozen perishables for over 20 years, we've learned that a package with 7+ lbs of frozen product will arrive cold or frozen nearly every time. It's especially true since most orders are only in transit for 24-48 hours.

If your order is under 7 lbs, we'll pack with additional ice, but the the smaller the order weight, the less confident we are it'll arrive cold. Unfortunately, we can make no promises on arrival condition for orders under 7 lbs.

We recommend adding a few more selections to your cart to get as close to 7 lbs as possible to ensure items arrive cold.

Is there a purchase minimum?

No. Orders 15 lbs and over are shipped free. Orders below 15 lbs will be charged $15.00 shipping/handling fee.

How is my meat packaged?

After four weeks of wet aging, the beef is vacuum packed in state-of-the-art cryovac vacuum packaging. All other meats are cut and packaged directly after harvest without aging. This airless environment ensures high quality and a long shelf life in your freezer. Meats are then placed in our sub-zero Quick Freeze system. Meat will arrive at your door in well-insulated, recycled "green" shipping containers.

When will my order be shipped?

We ship Monday-Wednesday every week and ship via FedEx Ground or Express service based on your zip code. Orders placed before 10AM CST Wednesday will ship the same week; orders placed after 10AM CST Wednesday deadline will ship the following week. Deliveries are expected to arrive within three days from when we ship. Packages normally deliver Tuesday-Friday. Occasionally, packages will deliver on Saturdays due to holidays or FedEx workload. We are unable to deliver on Sundays or Mondays due to FedEx’s schedule. You will receive a tracking number from FedEx after the order ships which will display the estimated delivery date and allow you to monitor delivery progress. See our Shipping FAQ blog for more details.

What shipping method do you use?

FedEx is our current exclusive carrier. We are unable to ship via other carriers.

When will I receive my order?

We ship Monday-Wednesday every week and ship via FedEx Ground or Express service based on your zip code. We ship on Thursdays as needed due to high order volume or holidays. Deliveries are expected to arrive within three days from the time of shipping. You will receive a tracking number from FedEx after the order ships so you will know estimated delivery date. If you ever have special shipping requests, please contact customer service prior to ordering to ensure we are able to accomodate your needs.

Which items ship separately?

We have some items that ship directly from the farm and some that ship separately from our warehouse. South Carolina bulk chicken and pork bundles ship directly from our South Carolina farm. The order deadline for these bundles is 10PM Central Monday evenings. They ship from the farm on Tuesdays. BBQ Sauces, Apple Cider Vinegar, and 5 gallon Tallow and Lard Buckets also ship separately from our warehouse. Fresh Chilled Beef Bundles ship once a month. The order deadline is the 12 noon the first Friday of every month. We ship Fresh Chilled Bundles on the following Wednesday. For more information on Fresh Chilled see our Fresh Chilled Beef FAQ page. Some of our Fresh Chilled Beef Bundles do not qualify for Free Shipping because they are not 15 lbs or more. Since they are shipped separately, they are not counted toward the Total Order Weight when combined in the same cart with Frozen items.